Last Updated: January 5, 2026

ABEATRICEX LLC ("we," "us," or "our") is committed to maintaining the trust and confidence of our customers. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit, make a purchase, or book a service through our website (the "Site").

1. Information We Collect

When you interact with the Site, we collect specific types of information to facilitate your transactions and improve your experience.

• Device Information: When you load the Site, we automatically collect data about your web browser, IP address, time zone, and some of the cookies installed on your device.

• Order & Booking Information: When you buy a product (bikes, e-bikes, parts), book a repair service, or enroll in a cycling course, we collect data necessary to fulfill that request. This includes:

  • Name

  • Billing and Shipping Address

  • Payment Information (credit card numbers or payment gateway tokens)

  • Email Address

  • Phone Number

  • For Repairs/Courses: Specific details regarding bike models, requested service dates, or course preferences.

2. How We Use Your Information

We use the Order and Booking Information primarily to fulfill orders placed through the Site. This includes:

• Processing Transactions: Arranging for shipping of physical goods and providing invoices/order confirmations.

• Service Scheduling: Managing appointments for bike repairs and scheduling sessions for cycling courses.

• Communication: We use your email and phone number to update you on order status, repair progress, or course syllabus changes.

• Screening: We review orders for potential risk or fraud (in particular, verifying IP addresses).

3. Sharing Your Personal Information

We share your Personal Information with third parties only to help us use your Personal Information, as described above.

• Platform Providers: We may use third-party platforms to power our online store and booking systems.

• Logistics: We share shipping details with courier services to deliver parts and bikes.

• Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you regarding our new e-bike models or upcoming courses. You can opt out of targeted advertising by using the links provided in our marketing emails.

5. Data Retention

When you place an order or book a repair through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Minors

The Site is not intended for individuals under the age of 18. By using this site, you represent that you are at least the age of majority in your state or province of residence.

7. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details below:

ABEATRICEX LLC Address: 228 Park Ave S, New York, NY 10003, USA Email: support@abeatricex.com Phone: +1 (212) 802-9993